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Frequently Asked Questions

Order Info

Ordering & Payment

Although it is not necessary to create an account, setting one up will allow you to enjoy the following benefits:

  • Apply discount or promotion codes
  • View past purchases
  • View tracking information
  • View exchanges and returns
  • Save your billing and shipping addresses for faster checkout
  • Manage your account details

The following payment methods are accepted:

  • Credit Cards (Visa, Mastercard, Discover, AMEX)
  • Checks
  • Money Orders

For your security, credit card information is not stored to your account.

Shipping information

Shipping Carriers
All items ship via United Parcel Service (UPS) or USPS (United States Postal Service). Carrier selection is available during the Checkout process. All packages to P.O. Boxes, APO and FPO addresses are sent via USPS.

Free Shipping*
Orders of $200 or more ship free. When a "Free Shipping" special is available, we will determine the most efficient shipping carrier for your order.  
*USA only

Standard Shipping
Orders shipped via standard delivery typically arrive in five (5) to seven (7) business days
(Monday through Friday, not including holidays).

Expedited Shipping Services
Expedited Shipping orders placed M - F (excluding holidays) before 3:00 PM ET / 12:00 PM PT will ship the same day, pending credit card authorization and verification. 
Expedited services offered are:
  • UPS: 3-Day Select, 2nd Day Air and Next Day Air
  • USPS: Priority Mail (2-3 days),  Express Mail (1-2 days)

Shipping and handling charges are determined by package weight and zip code. Charges will be shown during checkout prior to order completion.



Standard Shipping:

Orders shipped via standard delivery typically arrive in five (5) to seven (7) business days

(Monday through Friday, not including holidays).

Expedited Shipping:

Expedited Shipping orders placed M - F (excluding holidays) before 3:00 PM ET / 12:00 PM PT will ship the same day, pending credit card authorization and verification. 

Expedited services offered are:

  • UPS: 3-Day Select, 2nd Day Air and Next Day Air
  • USPS: Priority Mail (2-3 days),  Express Mail (1-2 days)

Our website inventory is accurate and works in real time. On occasion however, an item in your order may be unavailable. We will notify you through email and/or telephone and advise you of the estimated ship date for the backorder. 

Returns & Exchanges

International Orders

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